Ok, I will talk about one section at a time. Reliability: Good, never had any major issues with the reliability of Virgin Media broadband. Customer care and support: The customer care and technical support is usually fine and up to the mark, except for the long waits that I have to get through in order to get answers for my problems. Speed: Well now here is the main issue that I have at hand.

If you download small quantities of data, then the speed is quite good. However, if your try and take VM up on their offer of unlimited download limit, then the speed dwindles sometimes especially during the day time. The connectivity of Virgin broadband is seriously fast and I am getting about 14Mb according to the velocity test performed and that is galvanizing.